Red Cross Financial Aid: $400 Grants Sept. 21 – Oct. 10

The Red Cross financial aid website is now up and running. Just as Texas was deluged by Hurricane Harvey, The American Red Cross is being deluged by negative stories. Most of the stories are circulating over social media, however a good number have also been uncovered in press interviews with flood victims and storm survivors. Then, The Red Cross financial aid website, where Harvey victims were supposed to be able to apply for $400 grants, crashed under too much traffic and became inoperable. Subsequently, The Red Cross issued an apology via a press release. Their new website became available today, September 21. Registration will remain open for a period of 20 days.

Here is the official Red Cross press release:

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Update: Red Cross Financial Assistance for Hurricane Harvey

As we continue to provide food, shelter and comfort for those affected by Hurricane Harvey, the American Red Cross is delivering financial assistance to people who need it most.

The Red Cross is fully committed to providing financial support to help meet the needs of those most impacted by Hurricane Harvey. Right now, we are working to strengthen our IT infrastructure so that when we reopen the application system, the process is as smooth as possible.

On the first day of this effort on September 11, we provided $45 million in financial assistance to more than 100,000 qualified households who needed immediate help. This unprecedented demand challenged our IT infrastructure and caused us to temporarily suspend service. We understand this has been frustrating and we apologize for the problems these issues have caused.

The Red Cross plans to restart the application process on Thursday, September 21. Registration will remain open through October 10.

There will be a single website where qualified households from 39 Texas counties that were severely impacted by Harvey can apply for $400. We expect the website to have sufficient capacity to handle all registrations; applications will not be accepted through any other website or phone number.

In the meantime, the Red Cross is processing registrations for pending applicants whose registrations were not completed when the system became overloaded. For example, because of the system overload, some applicants did not receive reference codes or were unable to select payment methods. We are working to resolve those registrations within the next few days. Qualified applicants will receive a text or email with instructions for completing the process.

[x_button shape=”square” size=”x-large” float=”none” block=”true” href=”https://harveyhelp.redcross.org/index.html” title=”Red Cross $400 Disaster Relief” target=”blank” info=”none” info_place=”top” info_trigger=”hover”]Click Here To Apply For Red Cross Financial Aid[/x_button]

*Texas counties include: Aransas, Austin, Bastrop, Bee, Brazoria, Calhoun, Chambers, Colorado, DeWitt, Fayette, Fort Bend, Galveston, Goliad, Gonzalez, Hardin, Harris, Jackson, Jasper, Jefferson, Karnes, Kleberg, Lavaca, Lee, Liberty, Matagorda, Montgomery, Newton, Nueces, Orange, Polk, Refugio, Sabine, San Jacinto, San Patricio, Tyler, Victoria, Walker, Waller and Wharton.


What do you think about the Red Cross apology?

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25 thoughts on “Red Cross Financial Aid: $400 Grants Sept. 21 – Oct. 10

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  1. I applied they said I didn’t qualify. 5 of us srated in water for 2 days before we could get out. I know of lady lives up stress apptmant no water and see got help .What up with that.

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  2. I applied early today and received an email saying i didn’t qualify. I live in ROCKPORT TX, I had to evecuate, my home was badly damaged, I am staying with friends. I don’t know who they are helping? I am appealing!

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  3. I applied lost all my food that I had stored in my freezer plus that I had just bought I had to stay in a shelter for 5 days I live on a fix income and dis able I need the help Thank you.

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  4. I had damaged to my house and vehicle and didn’t get any help from FEMA and was told about the Harvey help this past Thursday and applied but haven’t heard from them. Should I reapply or I am not going to receive any help from them to how can I find out because I need my roof fixed is the main thing and other things can someone’s help me find out something please . If you can help me find out something thank you and god bless to all

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  5. why would the red cross say i dont qualify , me and my family was displaced and was unable to buy food soap and many other things, not fair to not help those just as displaced as others, i dont no how they say i dont qualify, red cross what has happened to you ?

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